Privacy Policy

1. Who We Are

iProgress360, LLC ("iProgress360," "we," "us," or "our") is a business technology company providing managed technology, cybersecurity, AI and automation, and business growth technology services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit iprogress360.com (the "Site") or contact us.

2. Information We Collect

We may collect:

• Contact information you provide through forms, such as your name, business name, email address, phone number, number of employees, areas you want to improve, and message contents.
• Usage information collected automatically when you visit the Site, such as pages viewed, approximate location (derived from IP address), browser and device information, and referring URLs.
• Communications you send to us by email or other channels.

3. How We Use Information

• To respond to consultation requests and other inquiries.
• To provide and improve our services and this Site.
• To communicate with you about our services, where permitted.
• To protect the security and integrity of the Site.
• To comply with legal obligations.

4. How We Share Information

SMS Communications and Privacy

iProgress360 may communicate with clients, employees, vendors, and other business contacts through SMS text messaging for customer support, appointment coordination, service updates, and individual business conversations.

We only send SMS communications where appropriate consent has been obtained. Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out of SMS communications or HELP for assistance.

Mobile phone numbers and SMS consent information are not sold or shared with third parties or affiliates for marketing or promotional purposes. We may use authorized service providers to facilitate SMS communications in accordance with this Privacy Policy.

5. Cookies and Analytics

The Site may use cookies and similar technologies to understand usage and improve the experience. You can usually control cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Your Choices and Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us. Depending on your state of residence, you may have additional rights under applicable privacy laws.

9. Children's Privacy

The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. The "Effective date" above indicates the latest revision.

11. Contact Us

iProgress360, LLC
3355 Lenox Road NE, Suite 1000
Atlanta, GA 30326
Email: Info@iProgress360.com